Volunteer Roles

This is a very rewarding ministry to serve those seeking assistance for Christmas toys.  We welcome volunteers from our SYBA churches to serve prior to our stores opening by prepacking bags of toys for our invited guests and serving on the days our stores are open at our three locations.  Volunteers serving in the following roles should be 18 years or older.


These volunteers serve at the SYBA office mid October until the Toy Store for Jesus opens at the county locations.  They are responsible for contacting our referred guests, verifying information given on their referral forms and assisting with their child’s Christmas wish list.    Pre-Store volunteers should be outgoing with great phone skills and enjoy detailed recording keeping.   Some computer skills would be helpful for this position.     Please contact Mary Jane Hoover at mhoover@sybaptist.org or 704 873-4372, ext. 3 to commit to serving in this role or to learn more about this position.


These volunteers are responsible for prepacking toys for each of our invited guests.  Volunteers will mainly serve at our Iredell County location, Troutman Baptist Church, in late October and November.    Toys are selected from our stock of toys, placed in a bag(s) and labeled for our volunteers who will be serving at our store locations in December.   Volunteers choose toys and items based on information supplied by our invited guests about their individual children.


A friendly, detail-oriented person who may prefer a sitting position may enjoy this responsibility.  These volunteers meet with each guest to confirm or update their information on file.  The Registration Aide checks off each guest’s name on our daily schedule and confirms their appointment time with the documents provided.   Once a guest’s information is verified and their appointment confirmed, they are introduced to the Host or Hostesses.


One of the most important jobs at the Toy Store for Jesus is the Host or Hostess.  This position is for someone who is outgoing and able to be on their feet most of the shift.   They need to have organizational skills to help the day flow smoothly and orderly.  They are responsible for introducing our guests to our SYBA Encouragers as well as our Guest Bag Organizers.   They are also responsible for making sure our guest profile forms and Encourager forms are organized and filed once the guest has departed with their bags of toys.


Guest Bag Organizers work closely with our Runners.   They are responsible for locating the correct number of bagged toys and making sure the bags are ready when our guests are finished speaking with one of our SYBA Encouragers.  Guest Bag Organizers remain with the bags of toys until the toys are given to our guest and the Runner volunteer, who will help them get the bags of toys to their vehicle.


This position is for a physically strong person who is friendly and energetic.  Runners are the last point of contact with our guest and leave a lasting impression.  Runners coordinate with our Guest Bag Organizers, making sure toys are ready and assisting our guests to their vehicles.  They return our guest profile form to our Host/Hostess once all toys have been loaded and our guests have departed.


Encouragers have the most important role with the Toy Store for Jesus.    They have the privilege of sitting one on one with our guests to share the message of Christ with them, many times leading them in praying to ask Jesus into their lives as Savior.  They pray and encourage our guests who are already Believers.  This role is great for our SYBA pastors, church staff members or others who have the gift of evangelism.  Please contact Noel Williamson at nwilliamson@sybaptist.org or 704 873-4372, ext. 2 to serve in this role or to learn more.